Transcription Express
  • Reputation
    (2.5)
  • Support
    (2.5)
  • Time Required
    (2.5)
  • Volume of Work
    (2)
  • Rate of Pay
    (1.5)
Overall
2.2
Comments Rating 0 (0 reviews)

Summary

Transcription Express offers transcription services and takes on freelance transcriptionists.

Although I think that Transcription Express is a legitimate company – I feel that the rate of pay is going to be too low to make a full time living online working exclusively with Transcription Express.

See the full review below for more details.

Pros

  • Legit company.
  • Capacity to earn money from home.

Cons

  • Possible hidden costs.
  • Low rates of pay.
  • Workload highly variable.
  • US residents only.

Opinion Disclaimer: the content in this review is ultimately a reflection of my own opinions and is not intended to malign any religion, ethnic group, club, organization, company, individual, anyone, or anything. Payments and Ownership: I DON’T own or work for Transcription Express. If you have payment issues or need to get a refund – you’ll need to contact Transcription Express directly. ALWAYS make sure that you understand the payment and billing arrangements BEFORE subscribing or buying anything.

Name:Transcription Express
Website:TranscriptionExpress.com
Real owner:Darren Hurst
Platform:VIQ Solutions (parent)
Type:Remote transcription work
Price:Possible hidden costs
Trial?No
Money-back guarantee?Unclear
Rating:2.2 / 5
Recommended?Caution advised (low pay + costs)
How to join?Apply via website

I recently reviewed TranscribeMe and came to the conclusion that although the platform was legit – it probably wasn’t the best choice if you’re looking for a reliable work from home job.

So my research has led me to a similar opportunity – Transcription Express.

But is Transcription Express a scam – or a legit work from home job?

That’s what I’ll be finding out as I take a look at the Transcription Express reviews left by real users.

Transcription Express logo.

Image source: recruiting.transcriptionexpress.com

What is Transcription Express?

Transcription Express does two things.

The first is to provide transcription services to the corporate, insurance, government, and legal sectors – with 90% of their clients supposedly being Fortune 500 companies.

The second is that of recruiting freelancers to perform the transcription work.

If you’re looking to perform such work then you should click the ‘recruiting’ menu navigation tab on the Transcription Express website.

You can then click the ‘apply’ button to create your account and start the application process.

Who’s Behind Transcription Express?

Transcription Express is part of the VIQ Solutions network.

Their LinkedIn profile cites Darren Hurst as the owner of Transcription Express.

Transcription Express was founded in 1995 and is headquartered in Gilbert Arizona.

How Does Transcription Express Work?

Once your application has been accepted, you can download the files to be transcribed to your computer.

You then have a time limit of 24 hours to transcribe the audio files and return them.

The job opportunity with Transcription Express is on a freelance basis.

This means that you’re paid for the work that you do – rather than entering a salaried position.

Can Anyone Apply to Be a Transcriptionist?

No.

On the Transcription Express website, it says that 100% of their contractors are based in the US.

In addition to this geographical requirement, Transcription Express request that their contractors have ‘top-speed typing skills’ and access to a high-speed internet connection.

Furthermore, you must be able to receive transcription work 5 days a week – from Monday to Friday – and be prepared to work between 4 and 6 hours per day.

And finally, each contractor must pass through a federal, state and county background check.

Do You Have to Pass Any Tests?

Yes.

Transcription Express say that you must be able to pass a test that proves you can type at least 60 words per minute with a 90% accuracy rate.

This is in addition to homonym, spelling, and work at home compatibility tests.

Is Transcription Express a Scam or Legit?

In my opinion, I personally believe that Transcription Express is a legitimate transcription service and NOT a scam.

However, in terms of Transcription Express offering you consistent work and a reliable, livable wage every month – I do NOT think this is going to be the case for most people.

I’ll explain my reasoning after I’ve shown you the Transcription Express reviews that I found online.

Transcription Express Reviews

I’ve provided a summary of the good and bad points that I’ve extracted from the reviews below.

But if you’d like to do more research on your own – here are some links:

  • BBB – Accredited – A+ rating.

Good Transcription Express Reviews

Most of the positive reviews from freelance transcriptionists – rather than corporate clients and employees – can be found on the Transcription Express Facebook page.

With some of the highlights including praise for Transcription Express’:

  • Professionalism.
  • Customer service.
  • High quality training programme.
  • Capacity for more work if desired.
  • Flexibility.

Transcription Express Complaints

Looking through the reviews, the biggest Transcription Express complaints pertained to:

  • Poor rates of pay.
  • Limited earning capacity.
  • Unreliable work-load.
  • Upfront costs.
  • Hidden fees.
  • Binding contract.

My Thoughts On Transcription Express

Having looked at the many Transcription Express reviews online, and knowing what I know about transcription work – here’s what I think you need to be aware of before getting involved with Transcription Express.

1: Beware Potential Hidden Costs

I couldn’t see any explicit mention of the costs associated with becoming a freelance transcriptionist on the front end of the Transcription Express website.

But having done a bit of further digging, a number of folks have claimed that there’s potentially a few hidden fees that you might need to watch out for.

The first being a supposed $70 upfront fee to pay for your own background check.

Another person claimed that you have to sign a 3 month contract and will have to pay $250 if you decide to leave before fulfilment [source].

I couldn’t verify these anecdotal claims.

But just be on your guard as you progress through the application process – be sure to read the small print so that you don’t get caught out.

2: The Work Might Not Be Reliable

One of the global issues with transcription work is the lack of stability when it comes to acquiring regular work.

For example, you might be fully booked one week but have very little to do the next.

This issue can sometimes be exacerbated if the work is ‘first-come first-serve’.

One way around this might be to sign up to multiple transcription companies to increase your options.

But just be careful not to take on so much work that you can’t fulfil your contracts.

Another point to consider is that transcription work can be pretty tedious.

For example, trying to decipher garbled speech.

3: Poor Rates of Pay

Transcription work probably beats the earning potential of things like online surveys and other GPT sites – such as 20 Cogs, OhMyDosh, and Swagbucks.

But it’s still relatively low.

One person on Glassdoor said that they averaged $5 – $7 per hour.

And if you look a bit further down, you can see that another person said that you’re paid just $1.09 per page – with the maximum being $1.39 per transcribed page.

Additional comments claimed that you only get 15 minutes of audio to transcribe for the first 2 weeks.

Screenshot of a Transcription Express freelance transcriptionist review.

Image source: Glassdoor – Working at Transcription Express.

Pros

  • Legit company.
  • Capacity to earn money from home.

Cons

  • Possible hidden costs.
  • Low rates of pay.
  • Workload highly variable.
  • US residents only.

Conclusion: A Part-Time Job at Best

Based on the potential earning capacity, workload, and often tedious nature of transcription work?

I’d say that working as a freelance transcriptionist exclusively with Transcription Express should be viewed as a part-time job at best.

And in the worst case scenario, you may find yourself working ‘full time’ hours for little more than pocket money.

As such, I would be reluctant to recommend Transcription Express as a legitimate work from home job opportunity for anyone other than experienced transcriptionists – who understand the nature of the work.

I think the best approach would be to apply and have some back up options with other transcription companies that you can fall back on if the work dries up.

What’s The Alternative?

I quite enjoy writing.

And by setting up my own website and writing blog posts, product reviews, and articles – I’ve managed to earn myself 5-figures online in passive income.

So, if you’d rather get more out of your typing efforts – click the button below.

And I’ll show you how to get started.

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