Fiverr
  • Features
    (4)
  • Ease of Use
    (4)
  • Support
    (3.5)
  • Costs
    (3.5)
  • Buyer Protection
    (3)
  • Seller Protection
    (2.5)
Overall
3.4
Comments Rating 0 (0 reviews)

Summary

Fiverr is a freelance marketplace that connects buyers with sellers.

It has been my personal experience that Fiverr is an excellent resource for online business owners and solopreneurs to get quality work done at a decent price.

Just be sure to choose sellers with a good track record and reputation. 

Pros

  • Quality work at good prices.
  • Many niches covered.
  • Legit freelance platform.

Cons

  • Getting a refund may be difficult.
  • Scammers may lurk at the individual level.

Payments and Ownership: I DON’T own or work for Fiverr. If you have payment issues or need to get a refund – you’ll need to contact Fiverr directly. ALWAYS make sure that you understand the payment and billing arrangements BEFORE subscribing or buying anything.

Opinion Disclaimer: the content in this review is ultimately a reflection of my own opinions and is not intended to malign any religion, ethnic group, club, organization, company, individual, anyone, or anything.

This post contains affiliate links. This means that if you click a link and buy something, we might make money. This is at NO extra cost to yourself. But it helps to keep this website up and running. 🙂 As per the Review Policy, the presence of affiliate links does NOT influence the content of the review.

Name:Fiverr
Website:Fiverr.com
Real owner:Micha Kaufman and Shai Wininger
Platform:Independent
Type:Freelance marketplace
Price:From $5 upwards
Trial?Free account
Money-back guarantee?Unclear
Rating:3.4 / 5
Recommended?Yes – (for buyers)
How to join?Click here to get started

In this Fiverr review, I’ll be looking at this freelance marketplace from the perspective of a BUYER.

And I’ll be doing it specifically as an online business owner – since I have used Fiverr many times to add value to my online ventures.

I will cover some aspects that pertain to using Fiverr as a seller, but I’ll probably run a separate article for how to make money online with Fiverr as a freelancer.

Let’s begin.

What is Fiverr?

Fiverr is a marketplace that connects freelance service providers with buyers.

For example, a freelance graphic designer may offer ‘logo design’ as a ‘gig’.

A website owner such as myself may purchase this gig (making it an ‘order’) so that I can use the resulting logo on my website.

Such gigs were originally offered at a $5 rate – hence the name of the site.

But sellers can now charge more than this and add in upsells to boost the value of their offerings.

Screenshot of the Fiverr gig search bar.

Who Owns Fiverr?

Fiverr was founded by Micha Kaufman and Shai Wininger.

The platform was launched in Feb 2010.

Fiverr trades on the NYSE as Fiverr International LTD – FVRR.

How Does Fiverr Work?

If you want to purchase a gig, you need to first create a free account.

You then need to navigate to the gig you’d like to buy and go ahead with the purchase.

I advise looking through the profile of the seller and checking out the individual reviews from previous buyers to see what kind of reputation and feedback the seller has.

Pay attention to the details such as the delivery time and how many revisions of the gig are allowed.

You may also wish to check out the other services offered by the seller to enhance the value of your order.

Once you’re happy – confirm your order using the green buttons.

The order will then be created and assigned a unique Fiverr order number (#FO).

You are not allowed to offer direct payments to sellers outside of the Fiverr order system.

Screenshot of examples of logos created on Fiverr.

How Much Does Fiverr Cost?

Prices start at $5.

But freelancers can charge more if they so choose.

What’s the Refund Policy?

Fiverr say that they encourage buyers and sellers to first settle conflicts between themselves.

You can use the Resolution Centre to do this.

If this doesn’t work, the next step is to contact customer support to get help with your individual situation.

What is Fiverr Pro?

Fiverr Pro allows buyers to connect with freelancers that have gone through a vetting process to supposedly verify that they are ‘experienced professionals, with a great track record and high-level deliveries’.

The ordering process is the same, but going through Pro as a buyer could result in you getting the best quality work done.

Here’s a video from Fiverr explaining more about how Fiverr Pro works:

Video credit: Fiverr

Is Fiverr a Scam or Legit?

Fiverr itself is a legitimate company and NOT a scam because they offer a valuable service that allows buyers and sellers to connect for mutually beneficial arrangements.

But dealing with buyers and sellers at the individual level is another matter.

Since there are certainly folks out there who are no doubt trying to scam people via the Fiverr platform.

I’ll cover this in more detail when I get to the Fiverr scam complaints section of this Fiverr review in just a moment.

5 Ways to Add Value to Your Business With Fiverr

It’s been my personal experience that Fiverr is a good option for online business owners and solopreneurs to get potentially high quality work done at a very affordable price.

So in this section, I’m going to outline a few of the gig types that may be especially useful to you.

1: Logos and Graphics

I think this is what most people think of when considering Fiverr for a project.

And whilst you can certainly create your own website logos and graphics using free tools like Canva, for the sake of a few quid, it might well be worth hiring a freelancer to create you a decent looking logo for your business.

You can usually get the freelancer to produce equivalent images scaled to the correct sizes for your social media accounts too.

This can avoid a lot of the frustrations that typically come with trying to resize images yourself and the resulting blur and cropping issues that tend to arise.

Screenshot of logos on Fiverr.

Image credit: Logo design by khalidghriss.

2: Sales Page Copywriting

Did you know that companies hire or employ professional copywriters to craft the wording and cadence of everything from their sales pages to their eCommerce product descriptions?

And unless you’re already proficient in the tactics required to create sales copy that converts like crazy – you may be better off hiring a freelance copywriter to create your sales pages.

You may even wish to take things a step further and hire someone to create and produce all of your sales funnels.

3: Lead Magnets

I’ve spent many hours creating eBooks, PDFs, and other lead magnets that sucked.

And I can tell you that hiring a freelancer to handle the copy and the design was well worth the price in the end, because it saved me from a lot of wasted time and needless headaches.

But make sure that you check out the quality of the freelancer and the uniqueness of their work first.

Because unless you’re ok with PLR content – you’ll want to make sure that the freelancer is going to produce individual content for you.

4: Explainer Videos and VSLs

I’m terrible at doing videos.

And whilst I can often get away with just using text for my content, there have been times when a video would have helped.

Fiverr allows you to hire people to create a whole host of video based content that could add value to your business.

Explainer videos are often great for adding to your homepage to explain what your business does.

You can also hire voice over actors to narrate your VSLs (video sales letters) too.

Other services include: video editing, music videos, podcast editing, animated GIFs and much more.

5: Website and Coding Tasks

Getting a website set up is relatively easy these days.

Since many hosts will use set up wizards to allow non-techies like myself to create functional and decent looking websites in just a few clicks.

But there have been times when I’ve hired a web designer or coder to do custom work for me – such as creating WordPress plugins that add unique functionality to my site.

I even had to once hire someone to find out the cause of a persistent 500 internal server error that I couldn’t fix on my own.

More Fiverr Services

You can easily view all of the gig categories on the Fiverr website for yourself.

But here’s a selection of the gig types that you may find especially useful as an online business owner:

  • Whiteboard and animated explainer videos.
  • Website builder and CMS.
  • Ecommerce.
  • Game development.
  • WordPress.
  • Lyrics and music videos.
  • 3D models and product design.
  • Presentation design.
  • Web and mobile design.
  • Data analysis and reports.
  • Mobile apps.
  • Spokesperson videos.
  • Slideshow and promo videos.
  • Research and summaries.
  • Business copywriting.
  • Articles and blog posts.
  • Creative writing.
  • Translation.
  • Voice over.
  • Illustration.
  • Branding services.

2 Fiverr Gigs to AVOID!

I’ve definitely had more good experiences using freelance platforms to get work done than bad ones.

But there are a couple of gigs that as an online business owner I’d NEVER touch ever again.

Thankfully, there’s only two of them.

1: Backlinking Gigs

If you’re using legitimate white hat SEO strategies to rank your website content in Google – you may find yourself getting a bit impatient with the results.

Because whilst I can personally verify that SEO is an excellent way to get 1,000s of visitors to your website each day for free – it can take some time for the search engines to give your website and its content the respect required to get you on the first page of the SERPs.

So you may be tempted to purchase a low cost backlinking package to ‘improve your SEO’.

Well, I can tell you right now that’s a really bad idea.

Because buying links will typically do more harm than good to your SEO.

2: Solo Ads and Traffic Packages

Paying for traffic using Facebook, Google Ads, Microsoft Advertising, and other legit platforms can be a potentially very lucrative way to scale your business with funnels that generate a positive ROI.

But buying traffic through solo ads can be pretty risky.

Because whilst you can pay top dollar to get decent biz opp traffic from the likes of Igor’s Solos – you’d be crazy to expect the same sort of quality when purchasing a solo ad buy via Fiverr.

How do I know?

Because I’ve actually bought a few myself.

And every time I was sent fake bot traffic that all pooled from the same IPs.

Avoid.

Fiverr Reviews

Despite the few bad experiences with purchasing backlinks and solo deals from Fiverr, I’ve had pretty good results with Fiverr as a buyer overall.

But what does everyone else think?

Well, I was fairly surprised to find that most of the Fiverr reviews that are available from reputable sites online are in fact very negative.

Here’s a few examples of both good and bad Fiverr reviews – complete with external links so that you may continue your research.

Positive Fiverr Reviews

You can view the positive Fiverr reviews on Trustpilot by going here and then filtering by ‘excellent’, ‘great’, and so on.

Such positive reviews are often keen to praise the quality of the work received for the relatively cheap price.

Screenshot of 5 star Fiverr reviews on Trustpilot.

Fiverr Complaints

Unfortunately, Fiverr has a 1 / 5 star rating overall on Trustpilot based on nearly 1,500 reviews at the time of writing.

And Sitejabber has Fiverr ranked at 1.5 / 5 stars based on 930 reviews at the time of writing.

So what’s going on here?

Well, it looks like many of the complaints are made by sellers that don’t like how the policy seems to favour buyers over freelancers.

Although other issues such as billing problems, getting a refund, poor customer service, and account closures are also cited.

Screenshot of a negative Fiverr review on Trustpilot.

Conclusion: Recommended For Buyers

Based on my experience as a buyer?

I would feel happy recommending Fiverr for online business owners such as myself and other solopreneurs looking to get work done at a decent price.

I would stress however, the importance of doing your due diligence on the seller before placing an order because even though Fiverr is a legit company – there may be scammers at the individual level looking to rip you off.

But I think this is relatively rare overall.

Also keep in mind that solo ad buys, backlinking packages and other ‘black hat’ SEO offers should be avoided to avoid disappointment.

Otherwise, I think Fiverr is a great option for buyers.

Pros

  • Quality work at good prices.
  • Many niches covered.
  • Legit freelance platform.

Cons

  • Getting a refund may be difficult.
  • Scammers may lurk at the individual level.

What’s Your Experience With Fiverr?

Ok, so those are my thoughts on Fiverr from a buyer’s perspective.

But I’m keen to hear of your experiences with Fiverr as either a buyer or a seller too.

So good or bad – let me know what happened in the comments section below.

Disgruntled Seller?

Are you a seller that’s unhappy with Fiverr?

Or are you just sick of the freelancing grind in general?

Then you might want to click the button below.

And I’ll explain how you can potentially build a profitable online business around your skillset using the hidden power of affiliate marketing.

(Where you’ll never have to deal with another finicky client or resolution dispute ever again).

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